1. Introduction
Rehoboth International School of Excellence ("RISE", "we", "us", or "our") is committed to protecting the privacy of our students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rehobothschools.com) or use our school portal services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Student information: Name, date of birth, admission number, class/section, academic records
- Parent/Guardian information: Name, phone number, email address, relationship to student
- Contact information: Physical address, emergency contacts
- Financial information: Payment records, fee status (processed securely)
- Medical information: Health records, vaccination status (for safety purposes)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the collected information for the following purposes:
- Managing student enrollment and academic records
- Processing school fees and payments
- Communicating with parents about student progress
- Providing access to the school portal
- Sending important school announcements and updates
- Ensuring student safety and security
- Improving our website and services
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Educational purposes: With teachers and staff who need the information to perform their duties
- Legal requirements: When required by law or to protect our rights
- Service providers: With trusted third parties who assist in operating our website (e.g., hosting services), under strict confidentiality agreements
- Emergency situations: To protect the safety of students or staff
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Password-protected access to the school portal
- Regular security assessments
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our services are designed for educational purposes and involve collecting information about children. We collect only the information necessary to provide educational services. Parents and guardians have the right to:
- Review their child's personal information
- Request corrections to inaccurate information
- Request deletion of information (subject to legal retention requirements)
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (where applicable)
- Object to processing of your information
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Address: 796 Rue Des Cormiers, Qt Hedrzranawoe, B.P. 3128, Lomé, Togo
- Email: info@rehobothschools.com
- Phone: +228 90 16 50 89